Contact
If anything goes wrong with your order, just let us know and our dedicated team will make it right.
How to Reach Us
  • 📧 Email: hello@aurasolaris.shop
  • 🕒 Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST
Quick Answers to Common Questions:
  • Where is my order?
    Because our items are custom-made just for you, production takes 2–5 business days before shipping out. Once shipped, standard domestic delivery takes 3–6 business days. You will receive an automated tracking link via email the moment it hits the mail.
  • What is your return policy?
    We stand by our 30-Day Happiness Guarantee! If your apparel arrives damaged, has a print defect, or is the wrong item, please email us with your order number and a clear photo of the issue. You don't even need to mail it back—we will ship you a free replacement or issue a full refund immediately.
  • Can I change my shipping address or size?
    Because our system automatically forwards orders to our printing partners to ensure fast turnaround times, we can only modify or cancel an order within 2 hours of placement.
Drop Us A Message Below:
(Please include your Order Number if you are inquiring about a purchase so we can help you faster!)